Artisan POS Software Review


Artisan POS Software ReviewCompany Website: Cer Tek
Product Website: Artisan POS
Price Range: $799-$1049
Operating Systems: Windows Vista, XP, 2000, 2003 Server

Artisan POS Software Overview

Artisan point of sale software offers a flexible, unique design that works in a variety of different retail industries. The company says it’s one of the easiest POS systems on the market to use. Artisan POS comes with a complete inventory and customer management system as well as support for numerous POS hardware devices including barcode readers.

The data that Artisan point of sale collects can easily be imported into Peachtree, Quickbooks and many other accounting programs for a total business management solution. The company tries to bring a one of a kind perspective to their point of sale software making it a viable solution aimed at small and medium retail stores.

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Mobile POS 101


Retail and POS NewsMobile technology again fills our weekly roundup in both the point of sale and retail news. You have to admit mobile solutions whether point of sale, smart phone apps, customer loyalty cards, digital signage, social media and many more is growing in popularity and it’s here to stay.

Our first article this week will help give small retailers a basic overview of the various mobile payment options that are available and has a great link to an actual field test cnet did using Bing Nation. The second article showcases how furniture retailers are using new mobile technology to help sell off site inventory. The third feature this week is a short real life example of a perfect process for collecting email addresses while your employees are processing the point of sale payment.

A new mobile app for consumers to earn reward point is being implemented by a few large retailers. This announcement is number four this week in our featured point of sale and retail news. Then we end this week with some great tips and advice to help small retailers avoid fraud in their retail businesses.

1. Making sense of mobile payment – This great article posted on cnet will help you understand the four and “a half” categories that mobile customer payments fall into. There is a lot of buzz going on in the retail world about mobile payments it would be a good idea to brush up on the differences between them. In the start of the article there is a link to a field test done with Bing Nation, one of the vendors offering retailers the opportunity to take payments via mobile point of sale.

2. More furniture, mattress sellers using smart technology – It was a surprise to read about a small furniture store that is using mobile technology to display inventory available for their customers to buy. This is simply a great way to offer exactly what the customer wants without the huge overhead. The small business owner states:

“We’re a small store and a custom order store to a large extent, so our folks are used to really trying to demonstrate the possibilities off of one piece. We want to be able to sell many different versions. All this does is give us a very portable, quick, easy access to a lot of these options,” Harlow said.”

3. Point of Sale Email Capture: A True Story – This article is short and sweet BUT it’s a true account so pay attention. The article displays a positive experience at a point of sale checkout with a clerk collecting the authors email address for store promotions. The author even includes pictures of the form that was filled out and the welcome email that was received.

4. Retailers, Mall Group Sign on to “Walk In, Win Points” Mobile App – Four large retail brand stores announced their customers will be benefiting form a new mobile app called, Shopkick. Once shoppers start using the app they earn rewards when walking through the door of a participating merchant. This is all done by a signal sent via the shoppers mobile phone. The shopper can save up points to cash them in for various items on the retailer’s web site. Another article featured at Mashable outlines the way Best Buy is participating in the Sidekick mobile app.

5. How to Steer Clear of Fraud? The Experts Weigh In – It was shocking top learn by reading this article that 31% of all businesses that are subject to fraud have fewer than 100 employees. This is important information for many small retail businesses that tend to employ few people. These great tips will help you put in place some precautionary measures that will help you prevent your business from being a victim.

POS Using Text, Point of Sale Tips, iPad POS, Small Retailer Technology 101, Employee Tips


Retail and POS NewsMobile, emerging technology again tops this weeks roundup of point of sale and retail news. The first article we feature focuses both on a small retailer and his ability to accept mobile payments keeping his customers very happy. The second article we feature has 10 things you should not do when purchasing POS software for your business. Many of these articles exist but few are good enough to be showcased in our weekly round up. The author of this article goes a few steps ahead and points out some commonly overlooked mistakes.

The third article in this weeks round up is an interesting opinion on how the iPad will change the retail industry and I have to agree. The possibilities of endless improvement in customer service are very exciting for both retailers and consumers. The fourth article this week will help small business owners with the basics of technology for thos3eof you who feel out of the loop. Then our last feature this week will give you 8 ways to get overall improvement from your employees.

1. SMB Innovator: Brown Coffee Company Lets You Pay Via Text Message – An innovative way that one small retailer is standing above the crowd and joining the growing fad of convenience. Aaron Blanco, the owner of The Brown Coffee Company allows customers to pay for their coffee using a simple text message and a service called Venmo. Over 200 small retailers across the country have started using this service as an alternative form of payment and convenience amongst its customers.

2. Point-of-sale Software Top Ten Mistakes to Avoid – This article contains some great advice when you are looking to purchase POS software for your small retail business. Things you may not think about are mentioned such as obtaining references or one system fits all. This is an essential read if you’re looking into purchasing a new piece of point of sale software.

3. How iPads are Going to Change the Face of Retail – Although it might still be a while before the iPad and similar tablets are perfected for use of mobile point of sale hardware, the anticipation is exciting. The author of this article points out a few ways that an iPad in the hands of a customer service representative will change the face of the retail industry.

4. Technology Basics for Business – This is a very basic overview for the less technology savvy business person. A wonderfully informative article posted at the Wall Street Journal will help any novice retailer learn the basics of technology.

5. 8 Ways to Develop Your Worker’s Core Competencies – All retailers know that their employees are a reflection of their brand and their establishment. To have the best success at having an employee as a “good” influence for your retail business you should know these 8 easy ways you can help them grow with your business.

Point of Sale History Lessons, POS Enhancement for Pharmacies, Small Retailer’s Customer Service Grows Profits, Free Small Retail Store Signage


Small Retail and POS NewsThis weeks roundup starts off with an interesting history lesson on the creation of POS for the small retail industry. The first article is the actual accounts of how one small business owner took his vision and created the very first cash register which essentially was also the first point of sale machine. Our second article is the history of a company that has been in the POS business since 1955, founded in the garage of a smart, inspiring entrepreneur.

The third article in the roundup this week is good news for pharmacies, RxKey and flexTrax Solutions have integrated to form an interface that will improve productivity and customer support to help small town pharmacies compete with big name drug stores.

The fourth article featured this week is an inspiring story from our sponsor, MerchantOS. In the article, Ivan explains how the company has been able to grow without the using selling techniques such as hiring sales people to answer the phone. The company relies solely on their customer service and their dedication to deliver exactly what the customer needs.

Our last article in this weeks roundup is short but good. It’s a free helping hand for small business owners with small retail shops. Check out the review and find out what you could get for free.

1. History of Cash Registers and Point of Sale Systems – Did you know that the first POS appeared in the late 1800’s? Did you know that the merchant who came up with the idea was aboard a ship at the time? Did you know that the first mechanical cash register that recorded transaction was at a saloon? You can find out these interesting facts in this article that describes the history of the point of sale cash register.

2. The History of Order-Matic’s Point of Sale Systems Technology – Order-Matic announced this week that they will be showcasing their latest POS technology at conventions this fall. The company is a leader in the manufacturing of point of sale and restaurant equipment as well as helping minize operating expenses for major corporations such as Taco Bell. The history of the company is an informative read giving the small retailer a background on a company that has excelled in the POS industry.

3. KeyCentrix Inc. Creates Interface Between RxKey® Software and Point Of Sale System – The additional point of sale option, flexTRAX fir KeyCentrix’s RxKey will provide a seamless solution for pharmacies seeking to access patient data and accounts while being able to make the check out process easy for the clerk and the customer. This helps to increase productivity and enhance customer service keeping your business strong and ahead of the competition.

4. How We Sell Our Software – This is absolute proof from a small business retailer that providing the best customer service can grow your business and drive profits. Ivan at the MerchantOS blog describes how the company has been able to grow without the use of “selling” its service. The company focuses on the real needs of its clients and the support they deserve.

5. A Helping Hand for the Small Retailer – This is a review of a total freebie for small retail businesses. A company called Myshopsigns is giving retail businesses the opportunity to obtain free printable signage for their establishments. You have the choice of sale, clearance, open hours, no smoking and many more check them out at

New Mobile Tablet POS, Point of Sale Improvement, Over 20 Tips for Small Retail Customer Relations, Lobbying and Low Cost Marketing


POS and Small Retail NewsHP’s announcement of the release of the company’s new tablet PC makes the top article in the weekly roundup. The tablet will only be available to HP’s enterprise customers but it will be another option for small businesses looking for a mobile point of sale solution. The second article in the roundup is good news for the retail and hospitality industry. The newly formed partnership between ScanSource POS & Barcoding and ParTech will bring a variety of new solution to retailers.

Our retail industry news this week is full of tips for small businesses. We start off with our third article with seven must do things that will keep customer loyalty. Then we found an article with seven tips for small retailers to be successful when lobbying a government office. The last article we feature has a few common sense low marketing ideas that will work in any business, small or large.

1. HP Tablet Goes Enterprise, WebOS Tablet Due Too? – The Enterprise tablet will be released by HP in the near future and will be available to enterprise customers only. The tablet will run the Windows 7 operating system and will be able to perform mobile point of sale operations. There is not an official release date but this will offer small retailers another option for a mobile POS.

2. ScanSource POS & Barcoding Enhances Hospitality & Retail Services Offering Through Distribution Agreement With ParTech – This partnership is sure to take off in the businesses in the retail industry using or interested in using PAR’s technology solutions. Here it is straight from the president of ScanSource POS & Barcoding, Jeff Yelton.

“PAR has a laser focus on the hospitality industry, delivering rugged, robust and reliable hardware and peripherals for resellers selling into the industry. We are pleased to be the only distributor offering these high-performing solutions to hospitality resellers.”

3. Seven requirements for becoming customer-centric – As a small retailer you can never read enough tips on customer service. That’s why we feature so many articles from the Retail Customer Experience. Yet again, here’s an information packed article that will help you become more customer-centric.

4. Seven Lobbying Mistakes Small Businesses Make and What to Do Instead – This article is so unique that it makes itself valuable. There might only be a small select few small business owners that benefit from the advice given but it’s advice that hard to find. Learning how to influence your state and local government could be an essential survival skills…read more to find out.

5. 8 Low-Cost Marketing Tips for Small Retailers – This is a clear and concise article that outlines eight great tips on using low cost marketing methods. The number one tips is to develop a budget including the time you spend, after all time is money.

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