A New Kind of Data Need for a New Kind of Retailer



Now that Point Of Sale systems collect more and more information about the customers, retailers are able to optimize their marketing and inventory in ways that were not possible before. But the collected data is not only helpful for the retailer; manufacturers love to get access to shop-level data as well. eWeek published an article about a report conducted by Forrester:

“Syndicated POS data supports strategic marketing, not field execution. Traditional syndicated data has defined data hierarchies like account or channel that facilitate strategic planning and reporting,” the report said. “This data can take days or weeks to prepare, and manufacturers can’t easily use it to make ‘in-flight’ adjustments to trade promotion and replenishment activities.”

Manufacturers “haven’t gotten this information back from the retailers,” Overby said. Why? Ahhhhh, that’s where things get a wee bit political.

Some of the reasoning is indeed technical, with the expected difficulties in associating so much additional data with customers and products. But a more significant issue has been a political hesitation to share too much information with a supplier that is also sharing data with direct rivals. The retail-manufacturer relationship is not exactly overflowing with blind trust.

The Top 10 Reasons You Need a Point of Sale System


By Jerry Wilson

After over 25 years of consulting and helping business owners like yourself analyze their business and decide to invest in a point of sale system I have found that many reasons drove their decision. I have seen their problems, listened to their complaints and caught quite a few employees taken extra benefits directly from the cash register. To simplify things just a little, let’s look at the top 10 reasons you need a point of sale system.

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The Wizard of POS


Ever since creating this weblog, I haven’t been satisfied with the name POS Blog. The name does say what the site is about, but lacks creativity and inspiration. Topday I present the new name of this blog, inspired by an article in Business 2.0 Magazine: The Wizard of POS.

From now on, you will be reading The Wizard of POS!

Visa Warns POS Software May Store PINs



Visa confirmed Monday it has issued an alert warning that some point-of-sale software may be storing PINs in violation of industry rules, leading to suspicions that the root of the recent debit card debacle may have been out-of-date or misconfigured software.

“…we provided a confidential alert to a limited number of financial institutions advising them that a particular configuration of certain software could cause it to store cardholder data,” Visa said in a statement e-mailed to TechWeb. “We further advised them of the existence of a software upgrade designed to address the problem.”

When purchasing a Point Of Sale system it is very important that the software complies with all formal regulations and industry standards such as in this case the PCI data security standard. Furthermore, most countries require strict certification of all software communicating with the PIN terminals.

RFID tags can catch viruses


RFID Label

Researchers at the Vrije Universiteit in Amsterdam gave a live demonstration of an RFID virus at the Fourth Annual IEEE Conference on Pervasive Computing and Communications (IEEE PerCom) in Pisa, Italy. The attacks exploit the same software weaknesses that PC viruses and worms do and can have the same devastating consequences.

Melanie Rieback, a Ph.D. student supervised by Andrew Tanenbaum, showed that an infected RFID label can infect a middleware database, which could potentially trigger the middleware to produce more infected RFID tags. The group set up an informational web site about RFID Viruses and Worms to give information about their work on RFID malware.

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