In this weeks roundup you’ll find three new point of sale hardware products that have been unveiled and will stand to improve POS processing power. The first is a touch enabled system released by HP, the second is Dells new OptiPlex XE and last is a mobile POS from InfoGain. We then feature a company that has breached the barrier of small retailers and social networking by integrating a way for the point of sale software to interact with popular sites such as Twitter. The last piece of the roundup this week is an extensive, informative article on the four parts of a CRM program that are crucial for retailer success in 2010.
1. HP Unveils Touch-enabled Point-of-sale System for Retail Stores – The HP ap5000 all in one point of sale solution has a touch enabled display and features a space savings design. It boasts high performance for areas such as hospitality and retail environments. Although it’s not available publicly until March be sure to read up on the latest technology offerings for the POS environment from HP.
2. Dell Unveils OptiPlex XE For Retail, Healthcare – Dell also announced their new POS hardware solution this week. The OptiPlex XE will fit into video rental kiosks or medical carts and withstands high dust and heat for 24 hour operation. The system supports a wide range of software and comes with a variety of peripheral connectors.
3. Mobile Phone POS – An interesting twist on the latest in mobile POS technology. Instead of the square why not just take credit cards with a magnetic strip built directly into the phone. Short but interesting article on the latest and greatest technology.
4. pcAmerica bridges the gap between social networking and customer loyalty – Using pcAmerica’s Restaurant Pro Express a company called Tasti D-Lite has integrated their customer loyalty account with Twitter. When loyalty customers use their card an automatic Tweet and Foursquare will be posted to their account stating how many TastiRewards points they’ve earned!
5. The 4 Cornerstones for CRM Retail Investment in 2010 – The customer is frequently the focus when it comes to building and sustaining a retail establishment. To be successful as a small retailer you must have a strong CRM system put into place and this article does a great job of explaining exactly what should be included to achieve maximum results.